Do you only sell online?
We do not currently have a physical store front, but you can be sure to find us at a studio or retail location near you. If you need more detailed information on locations in your area that carry B YOGA, feel free to email us.
How do I use my coupon code?
Fill your cart with the items you'd like to purchase. Click the cart icon in the top right corner. Enter your coupon code in the "Coupon:________" spot on the page and hit apply. You will see a new total with the discount now applied. Fill out billing and shipping information. Fill out payment information. Place the order.
What if the item I want it out of stock?
We will always do our best to keep our ecomm shop as stocked as possible. If there's an item that you want that is out of stock, trust us, we are diligently working to get this item back in stock. Keep checking back!
Do you do backorders? Can I order something in advance?
We do not take backorders or orders for SOLD OUT items. We do restock most of our items when the run out of stock so keep checking back or email us for more information on the status of a particular product.
Do you take phone orders?
At this time all orders placed must be done so through our e-commerce channel (www.byoganow.com).
I made a mistake in my shipping information, what do I do?!
If you realize you have made an error in your shipping information please email us immediately with your name, order number and the address revision to prevent any shipping delays or your package being returned to sender.
How do I change or cancel my order?
If you need to change or cancel your order, please contact us immediately at firstname.lastname@example.org. All orders that have been canceled before being processed/shipped will be refunded to your credit card after a few business days. We are not able to cancel an order after it has already been processed/shipped. We are happy to refund your credit card once the order is returned back to us. Please see return policy for details.